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  1. Jira Service Management Data Center
  2. JSDSERVER-11560

Object overview modal with tree mode graph : Text spacing content cut off.

      Issue Summary

      When text spacing is adjusted, some content cannot be seen because it is cut off.

      Element:
      -"Oracle-E-Business-Server" link

      Location: Located in "Business Services" view, at the "Tree" view image in "Object overview" modal.

      Note: The same issue applies to the checkboxes and links in each dropdown, just below the "Referenced objects" heading, when selecting any button in the "Tree view" image.

      Steps to reproduce:
      1. Click on the "oracledb-11g-prod" button, just beside the "Affected Server:" text, in the "Can we get this server request approved?" page.
      2. Then the "Object Overview" modal will display.
      3. Click on the "Show graph" icon button.
      4. Click on the "Tree" button.
      5. For example click on "Business Services" in graph
      5. Check for the above mentioned element

      Tested URL

      https://instenv-5971-nizh.instenv.atl-test.space/projects/JSM/queues/custom/31/JSM-111

      Steps to Reproduce

      1. Step 1

      Actual Results

      Actual results

      Expected Results

      Fix Information
      RULE :
      Non-decorative content MUST NOT be inserted using CSS :before and :after pseudo-elements unless there is a way to access the content with CSS turned off.

      HOW TO FIX:
      Fix this issue by including the content directly in the DOM using HTML.

      REFERENCE:
      WCAG Technique H64: Failure of Success Criterion 1.3.1 due to inserting non-decorative content by using :before and :after pseudo-elements and the 'content' property in CSS: https://www.w3.org/TR/WCAG20-TECHS/F87.html

      BACKGROUND:
      The CSS :before and :after pseudo-elements specify the location of content before and after an element's document tree content. The content property, in conjunction with these pseudo-elements, specifies what is inserted. Users who need to customize or turn off style information in order to view content according to their needs and some screen reader users may not be able to access the information that is inserted using CSS. When content is inserted directly in the page using HTML it is accessible to all users.

      Screenshot

      Screen Recording

      screen recording

      Workaround

      workaround

      Bug Ref: 745508

      Bulldog Ref: JSMDC-12584

            [JSDSERVER-11560] Object overview modal with tree mode graph : Text spacing content cut off.

            Marc Dacanay made changes -
            Labels Original: 1.4.12 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-medium-priority ax-mid-priority ax-platform-dc ax-qa ax-qa-prioritised ax-qa-ready New: 1.4.12 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-medium-priority ax-mid-priority ax-platform-dc ax-qa ax-qa-prioritised ax-qa-ready ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 955507 ]
            Divyanshi made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 912105 ]
            Alex Cooksey made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            Matthew Brennan made changes -
            Labels Original: 1.4.12 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-mid-priority ax-platform-dc ax-qa ax-qa-prioritised ax-qa-ready New: 1.4.12 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-medium-priority ax-mid-priority ax-platform-dc ax-qa ax-qa-prioritised ax-qa-ready
            Matthew Brennan made changes -
            Labels Original: 1.4.12 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-mid-priority ax-platform-dc ax-qa-prioritised ax-qa-ready New: 1.4.12 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-mid-priority ax-platform-dc ax-qa ax-qa-prioritised ax-qa-ready
            Martin Ma made changes -
            Remote Link New: This issue links to "JSMDC-12584 (JIRA Server (Bulldog))" [ 646516 ]
            Matthew Brennan made changes -
            Labels Original: 1.4.12 Accessibility WCAG21 ax-at-NVDA ax-bug ax-jsm ax-mid-priority ax-platform-dc ax-qa-prioritised ax-qa-ready New: 1.4.12 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-mid-priority ax-platform-dc ax-qa-prioritised ax-qa-ready
            Matthew Brennan made changes -
            Labels New: 1.4.12 Accessibility WCAG21 ax-at-NVDA ax-bug ax-jsm ax-mid-priority ax-platform-dc ax-qa-prioritised ax-qa-ready
            Matthew Brennan created issue -

              Unassigned Unassigned
              12b69dcabe29 Matthew Brennan
              Affected customers:
              0 This affects my team
              Watchers:
              1 Start watching this issue

                Created:
                Updated: