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  1. Jira Service Management Data Center
  2. JSDSERVER-11522

Object Overview Modal : Reading order of static content changes meaning.

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      Issue Summary

      The screen reader reading order of the content changes the intended meaning of the content.

      Elements name:
      1. "High" graphic and "WAITING FOR APPROVAL" text
      2. JSM-111Can we get this server request approved?
      3. OPEN
      4. IN-6External invoice integration problem
      5. PEER REVIEW / CHANGE MANAGER APPROVAL
      6. IN-9Invoice Service is down

      Location of the elements: Content, in the "Object overview" modal.

      Current reading order:
      1. "High" graphic and "WAITING FOR APPROVAL" text
      2. JSM-111Can we get this server request approved?
      3. OPEN
      4. IN-6External invoice integration problem
      5. PEER REVIEW / CHANGE MANAGER APPROVAL
      6. IN-9Invoice Service is down

      Suggested reading order:
      1. JSM-111Can we get this server request approved?
      2. "High" graphic and "WAITING FOR APPROVAL" text
      3. IN-6External invoice integration problem
      4. OPEN
      5. IN-9Invoice Service is down
      6. PEER REVIEW / CHANGE MANAGER APPROVAL

      Steps to reproduce:
      1. Click on "oracledb-11g-prod" button, just beside the "Affected Server:" text, in the "Can we get this server request approved?" page.
      2. Then the "Object Overview" modal will display.
      3. Click on the "Show open issues" icon button. Then the above-mentioned content will display.

      Tested URL

      https://instenv-5971-nizh.instenv.atl-test.space/projects/JSM/queues/custom/31/JSM-111

      Steps to Reproduce

      1. Step 1

      Actual Results

      Actual results

      Expected Results

      Expected Results

      Screenshot

      Screen Recording

      screen recording

      Workaround

      workaround

      Bug Ref: 744538

      Bulldog Ref: JSMDC-12538

        1. Screen Recording 2022-08-02 at 8.50.38 PM.mov
          14.13 MB
        2. Screen Recording 2022-08-02 at 6.25.46 PM.mov
          7.32 MB
        3. read-1.png
          read-1.png
          1.04 MB
        4. read.png
          read.png
          1.04 MB

              Unassigned Unassigned
              12b69dcabe29 Matthew Brennan
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                Created:
                Updated:
                Resolved: