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  1. Jira Service Management Data Center
  2. JSDSERVER-11503

Help Center : Combobox is missing appropriate roles and /or attributes.

      Issue Summary

      The element appears and functions like a Listbox but is missing the required ARIA role(s) and/or attribute(s).

      Name of the Element:
      -Popular list box

      Location:
      Located beside the heading "All portals", in the main region

      Steps to Reproduce

      1. In the Help Center portal keeping the screen reader navigate to the main content area.
      2. Inspect the dropdown menu to order the projects.

      Actual Results

      The <input> elements do not use role="combobox", aria-expanded, and aria-activedescendant attributes. As well, the comboboxes do not have programmatically defined accessible names. The listbox options do not use role="listbox", role="option", and aria-selected attributes. As a result, users of assistive technologies will not be able to understand the functionality associated with the comboboxes.

      Expected Results

      • Make sure that Combobox components are programmatically determined. If possible, use a native "<select>" element. These have out-of-the-box accessibility. If this is not possible, create a Combobox with ARIA. Provide role=”combobox” for the <div> element containing mentioned combo boxes.
      • Provide role="listbox" for the <div> element containing combo box options and also reference id of <label> element to the same <div> element using “aria-labelledby” attribute.
      • Specify the “aria-expanded” attribute and set the value as “true“ when it is in the selected state. Make sure that the value should be updated on user interaction.
      • The attributes "aria-autocomplete", "aria-haspopup", and "aria-controls" further define the exact behaviour of the component. They are not strictly required for conformance. However, we strongly encourage you to use these attributes.

      Additionally, make sure the options available in combo boxes are also accessible for screen reader users.

      Refer to this link for https://www.w3.org/WAI/ARIA/apg/patterns/combobox/examples/combobox-select-only/ implementation. 

      Screenshot

      Workaround

      No workaround is available.

      Bug Ref: 744594

      Bulldog Ref:

            [JSDSERVER-11503] Help Center : Combobox is missing appropriate roles and /or attributes.

            Swaraj Pal made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Ready for Development [ 10049 ] New: Closed [ 6 ]
            Rahil Shaikh made changes -
            Labels Original: 4.1.2 Accessibility Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-bug ax-critical ax-critical-priority ax-dev-ready ax-jsm ax-macos-safari ax-platform-dc ax-qa ax-qa-prioritised ax-vpat-critical ax-windows-chrome ax-windows-firefox sprint5 New: 4.1.2 Accessibility Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-bug ax-critical ax-critical-priority ax-jsm ax-macos-safari ax-platform-dc ax-qa ax-qa-fixed ax-qa-prioritised ax-qa-verified ax-vpat-critical ax-windows-chrome ax-windows-firefox sprint5
            Rahil Shaikh made changes -
            Michal Samujlo made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 777592 ]
            Kelly Ford (Inactive) made changes -
            Labels Original: 4.1.2 Accessibility Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-bug ax-critical ax-critical-priority ax-dev-ready ax-jsm ax-macos-safari ax-medium-priority ax-platform-dc ax-qa ax-qa-prioritised ax-vpat-critical ax-windows-chrome ax-windows-firefox sprint5 New: 4.1.2 Accessibility Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-bug ax-critical ax-critical-priority ax-dev-ready ax-jsm ax-macos-safari ax-platform-dc ax-qa ax-qa-prioritised ax-vpat-critical ax-windows-chrome ax-windows-firefox sprint5
            Matthew Brennan made changes -
            Labels Original: 4.1.2 Accessibility Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-bug ax-dev-ready ax-jsm ax-macos-safari ax-medium-priority ax-platform-dc ax-qa ax-qa-prioritised ax-vpat-critical ax-windows-chrome ax-windows-firefox sprint5 New: 4.1.2 Accessibility Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-bug ax-critical ax-critical-priority ax-dev-ready ax-jsm ax-macos-safari ax-medium-priority ax-platform-dc ax-qa ax-qa-prioritised ax-vpat-critical ax-windows-chrome ax-windows-firefox sprint5
            Matthew Brennan made changes -
            Labels Original: 4.1.2 Accessibility Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-bug ax-dev-ready ax-jsm ax-macos-safari ax-medium-priority ax-platform-dc ax-qa-prioritised ax-vpat-critical ax-windows-chrome ax-windows-firefox sprint5 New: 4.1.2 Accessibility Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-bug ax-dev-ready ax-jsm ax-macos-safari ax-medium-priority ax-platform-dc ax-qa ax-qa-prioritised ax-vpat-critical ax-windows-chrome ax-windows-firefox sprint5
            Oleksandr Stoliar made changes -
            Assignee Original: Oleksandr Stoliar [ a955dc6cda19 ]
            Oleksandr Stoliar made changes -
            Labels Original: 4.1.2 Accessibility Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-bug ax-dev-ready ax-jsm ax-macos-safari ax-medium-priority ax-platform-dc ax-qa-prioritised ax-vpat-critical ax-windows-chrome ax-windows-firefox New: 4.1.2 Accessibility Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-bug ax-dev-ready ax-jsm ax-macos-safari ax-medium-priority ax-platform-dc ax-qa-prioritised ax-vpat-critical ax-windows-chrome ax-windows-firefox sprint5
            Oleksandr Stoliar made changes -
            Assignee New: Oleksandr Stoliar [ a955dc6cda19 ]

              Unassigned Unassigned
              12b69dcabe29 Matthew Brennan
              Affected customers:
              0 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: