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  1. Jira Service Management Data Center
  2. JSDSERVER-11482

Business Services/Create Objects : Link does not have discernable link text.

    Issue Summary

    The link is missing accessible link text for the "Syntax Help" icon in the Advanced search input field. As a result, its destination or purpose is not conveyed to screen reader users.

    Tested URL

    https://instenv-19536-ipiz.instenv.internal.atlassian.com/secure/ObjectSchema.jspa?id=2&typeId=22&objectId=184

    Steps to Reproduce

    1. Launch the URL
    2. In the Insights section, in the main content area, activate the "Advanced search" link
    3. After the Advance search input field is available for Business services, navigate into the input field with the keyboard or screen reader on to interact with the "Syntax Help" icon.

    Screenshot

    Actual Results

    In the Insights section for the Advanced search input field, the "Syntax Help" icon is given a link functionality. The "Syntax help" icon visually appears moreover as a tooltip icon. Additionally, no link text or description is provided to the image link. This will create confusion for the assistive technology user and visually disabled user.

    Expected Results

    Provided a link text to the "Help syntax" icon.  Provide meaningful, accurate and descriptive alternate text for images that describes the purpose of the image. Additionally an aria-label="syntax help link" could be provided to the link to make the link more accessible and will help the assistive technology users be aware of the present link.

    Workaround

    Currently, there is no known workaround for this behaviour. A workaround will be added here when available.

    Bug Ref: 748640

    Bulldog Ref: JSMDC-12824

      1. Screen Recording 2022-08-01 at 1.35.48 PM.mov
        15.03 MB
        Akhilesh Paradhi
      2. Screenshot 2022-05-15 at 12.43.03 AM.png
        1.40 MB
        Akhilesh Paradhi
      3. Screenshot 2022-08-01 at 1.38.39 PM.png
        830 kB
        Akhilesh Paradhi

          [JSDSERVER-11482] Business Services/Create Objects : Link does not have discernable link text.

          Matthew Brennan made changes -
          Labels Original: 4.1.2 Accessibility Level-A WCAG21 ax-at-user ax-bug ax-bulldog-bl ax-dev-done ax-high-priority ax-jsm ax-kb-user ax-macos-safari ax-platform-dc ax-qa ax-qa-prioritised ax-qa-verified ax-vpat-critical ax-windows-chrome ax-windows-firefox New: 4.1.2 Accessibility Level-A WCAG21 ax-at-user ax-bug ax-bulldog-bl ax-critical ax-critical-priority ax-dev-done ax-high-priority ax-jsm ax-kb-user ax-macos-safari ax-platform-dc ax-qa ax-qa-prioritised ax-qa-verified ax-vpat-critical ax-windows-chrome ax-windows-firefox
          Matthew Brennan made changes -
          Labels Original: 4.1.2 Accessibility Level-A WCAG21 ax-at-user ax-bug ax-bulldog-bl ax-dev-done ax-high-priority ax-jsm ax-kb-user ax-macos-safari ax-platform-dc ax-qa-prioritised ax-qa-verified ax-vpat-critical ax-windows-chrome ax-windows-firefox New: 4.1.2 Accessibility Level-A WCAG21 ax-at-user ax-bug ax-bulldog-bl ax-dev-done ax-high-priority ax-jsm ax-kb-user ax-macos-safari ax-platform-dc ax-qa ax-qa-prioritised ax-qa-verified ax-vpat-critical ax-windows-chrome ax-windows-firefox
          Kamil Smigielski (Inactive) made changes -
          Status Original: Closed [ 6 ] New: Closed [ 6 ]
          Martin Ma made changes -
          Fix Version/s New: 5.2.0 [ 102196 ]
          Akhilesh Paradhi (Inactive) made changes -
          Resolution New: Fixed [ 1 ]
          Status Original: Needs Triage [ 10030 ] New: Closed [ 6 ]
          Akhilesh Paradhi (Inactive) made changes -
          Labels Original: 4.1.2 Accessibility Level-A WCAG21 ax-at-user ax-bug ax-bulldog-bl ax-dev-done ax-dev-ready ax-high-priority ax-jsm ax-kb-user ax-macos-safari ax-platform-dc ax-qa-prioritised ax-vpat-critical ax-windows-chrome ax-windows-firefox New: 4.1.2 Accessibility Level-A WCAG21 ax-at-user ax-bug ax-bulldog-bl ax-dev-done ax-high-priority ax-jsm ax-kb-user ax-macos-safari ax-platform-dc ax-qa-prioritised ax-qa-verified ax-vpat-critical ax-windows-chrome ax-windows-firefox
          Akhilesh Paradhi (Inactive) made changes -
          Akhilesh Paradhi (Inactive) made changes -
          Attachment New: Screenshot 2022-08-01 at 1.38.39 PM.png [ 425182 ]
          Roman Litvishko (Inactive) made changes -
          Assignee New: Roman Litvishko [ a504d30b4d3f ]
          Roman Litvishko (Inactive) made changes -
          Labels Original: 4.1.2 Accessibility Level-A WCAG21 ax-at-user ax-bug ax-bulldog-bl ax-dev-ready ax-high-priority ax-jsm ax-kb-user ax-macos-safari ax-platform-dc ax-qa-prioritised ax-vpat-critical ax-windows-chrome ax-windows-firefox New: 4.1.2 Accessibility Level-A WCAG21 ax-at-user ax-bug ax-bulldog-bl ax-dev-done ax-dev-ready ax-high-priority ax-jsm ax-kb-user ax-macos-safari ax-platform-dc ax-qa-prioritised ax-vpat-critical ax-windows-chrome ax-windows-firefox

            a504d30b4d3f Roman Litvishko (Inactive)
            12b69dcabe29 Matthew Brennan
            Affected customers:
            0 This affects my team
            Watchers:
            2 Start watching this issue

              Created:
              Updated:
              Resolved: