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  1. Jira Service Management Data Center
  2. JSDSERVER-11443

Business Services/Create Objects : Interactive images as a button have missing both a role and a label.

    Issue Summary

    The images for Print and QR code scan are missing both a role and an accessible name/label.

    Tested URL

    https://instenv-19536-ipiz.instenv.internal.atlassian.com/secure/ObjectSchema.jspa?id=2&typeId=22&objectId=184 

    Steps to Reproduce

    1. Launch the URL
    2. In the Insights section navigate to the Business services section having images of "Print" and "Scan QR code".

    Screenshot

    Actual Results

    In the Business service section, the images which have the functionality associated with "Print" and "Scan QR code" have missing roles and labels. When a user interacts with the images they open a modal. The image acts as a button but has no role associated with it. Additionally, there is no label associated with it, hence it is announced "unlabelled" for the screen reader.

    Expected Results

    The following thing can be implemented to make the images more accessible.

    • Add role="button" to the image, as it will help the assistive technology to identify the element as a button.
    • Add an aria-label="Print" or "Scan QR code" to the image.
    • Add an empty alt attribute to the image.

    Workaround

    Currently, there is no known workaround for this behaviour. A workaround will be added here when available.

    Bug Ref: 748636

    Bulldog Ref: JSMDC-12820

          [JSDSERVER-11443] Business Services/Create Objects : Interactive images as a button have missing both a role and a label.

          Matthew Brennan made changes -
          Labels Original: 1.1.1 4.1.2 Accessibility Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-at-user ax-bug ax-bulldog-bl ax-dev-done ax-high-priority ax-jsm ax-macos-safari ax-platform-dc ax-qa ax-qa-prioritised ax-qa-verified ax-vpat-critical ax-windows-chrome ax-windows-firefox New: 1.1.1 4.1.2 Accessibility Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-at-user ax-bug ax-bulldog-bl ax-critical ax-critical-priority ax-dev-done ax-high-priority ax-jsm ax-macos-safari ax-platform-dc ax-qa ax-qa-prioritised ax-qa-verified ax-vpat-critical ax-windows-chrome ax-windows-firefox
          Matthew Brennan made changes -
          Labels Original: 1.1.1 4.1.2 Accessibility Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-at-user ax-bug ax-bulldog-bl ax-dev-done ax-high-priority ax-jsm ax-macos-safari ax-platform-dc ax-qa-prioritised ax-qa-verified ax-vpat-critical ax-windows-chrome ax-windows-firefox New: 1.1.1 4.1.2 Accessibility Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-at-user ax-bug ax-bulldog-bl ax-dev-done ax-high-priority ax-jsm ax-macos-safari ax-platform-dc ax-qa ax-qa-prioritised ax-qa-verified ax-vpat-critical ax-windows-chrome ax-windows-firefox
          Kamil Smigielski (Inactive) made changes -
          Status Original: Closed [ 6 ] New: Closed [ 6 ]
          Martin Ma made changes -
          Fix Version/s New: 5.2.0 [ 102196 ]
          Akhilesh Paradhi (Inactive) made changes -
          Resolution New: Fixed [ 1 ]
          Status Original: Needs Triage [ 10030 ] New: Closed [ 6 ]
          Akhilesh Paradhi (Inactive) made changes -
          Labels Original: 1.1.1 4.1.2 Accessibility Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-at-user ax-bug ax-bulldog-bl ax-dev-done ax-dev-ready ax-high-priority ax-jsm ax-macos-safari ax-platform-dc ax-qa-prioritised ax-vpat-critical ax-windows-chrome ax-windows-firefox New: 1.1.1 4.1.2 Accessibility Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-at-user ax-bug ax-bulldog-bl ax-dev-done ax-high-priority ax-jsm ax-macos-safari ax-platform-dc ax-qa-prioritised ax-qa-verified ax-vpat-critical ax-windows-chrome ax-windows-firefox
          Akhilesh Paradhi (Inactive) made changes -
          Akhilesh Paradhi (Inactive) made changes -
          Attachment New: Screenshot 2022-08-03 at 4.53.26 PM.png [ 425242 ]
          Akhilesh Paradhi (Inactive) made changes -
          Link New: This issue resolves JSDSERVER-11609 [ JSDSERVER-11609 ]
          Athul Sudhan (Inactive) made changes -
          Resolution Original: Fixed [ 1 ]
          Status Original: Closed [ 6 ] New: Needs Triage [ 10030 ]

            Unassigned Unassigned
            12b69dcabe29 Matthew Brennan
            Affected customers:
            0 This affects my team
            Watchers:
            2 Start watching this issue

              Created:
              Updated:
              Resolved: