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  1. Jira Service Management Data Center
  2. JSDSERVER-11270

Insight user attribute drop-down should have more than name

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Insight Objects can have user objects as attributes. If more than two users have the same username, it becomes confusing when choosing the user attribute.

      Insight does allow duplicate usernames, unlike Jira.

      In Jira, the user drop-down lists names with email. Similarly, it should have a better option to display usernames in the insight attribute drop-down. 

       

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            [JSDSERVER-11270] Insight user attribute drop-down should have more than name

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              Unassigned Unassigned
              6f6f0ed1241f Shiwani Choudhary
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