[JSDSERVER-11266] Ability to open images from a Knowledge base on Customer Portal

Feedback Policy:

We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.

An image in a Confluence page is unable to be clicked on and previewed when viewed via the customer portal as a knowledge base article.

It would be great to have the ability to click on an image to preview it and zoom to see more details of the image.

is related to

JSDCLOUD-7882 Ability to open images from a Knowledge base on Customer Portal

relates to

JSDSERVER-4923 Jira Service Desk Customer Portal is too small to view Knowledge-base articles

JSDSERVER-3983 Improve knowledge base article readability with better space utilisation on the customer portal

links to

Internal ticket

Form Name

No work has yet been logged on this issue.