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  1. Jira Service Management Data Center
  2. JSDSERVER-11152

Add the option to attach a document before sending an automated email

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    • Suggestion
    • Resolution: Unresolved
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      Built an automated system to notify an approver group that their approval is needed on a feature request. However I want to be able to attach a PDF with a summary of the request and associated designs. I've done a lot of searching through Jira and have found many forums with others wanting similar functionality but I couldn't find any open issues. 

      It could even be a prompt to the assignee to attach a PDF or putting a PDF in the comments/description and pulling that PDF. Literally any way to send a document in an automated message would be great. 

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            Unassigned Unassigned
            b4fa39ca423b Alyssa Owens
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              Updated:

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