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  1. Jira Service Management Data Center
  2. JSDSERVER-11058

Allow default issue visibility customization on Customer Portal

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • Customer Portal
    • 1
    • 1
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      When the same customer is added into multiple organizations, the default visibility for any new issue is always set as Private:

      Please allow the default value to be customized, or a preferred one to be stored per user.

        1. image-2022-01-25-17-18-15-372.png
          image-2022-01-25-17-18-15-372.png
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            [JSDSERVER-11058] Allow default issue visibility customization on Customer Portal

            SET Analytics Bot made changes -
            Support reference count New: 1
            Marc Dacanay made changes -
            Labels New: ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 977998 ]
            SET Analytics Bot made changes -
            UIS New: 1
            Joao Vasconcelos made changes -
            Description Original: When the same customer is added into multiple organizations, the default visibility for any new issue is always set as Private:

            !image-2022-01-25-17-18-15-372.png|thumbnail!

            Please allow the default value to be customized.             		New: When the same customer is added into multiple organizations, the default visibility for any new issue is always set as Private:

            !image-2022-01-25-17-18-15-372.png|thumbnail!

            Please allow the default value to be customized, or a preferred one to be stored per user.
            Joao Vasconcelos made changes -
            Summary Original: Allow Admin to pick default issue visibility on Customer Portal New: Allow default issue visibility customization on Customer Portal
            Joao Vasconcelos made changes -
            Link New: This issue is related to JSDSERVER-6761 [ JSDSERVER-6761 ]
            Joao Vasconcelos created issue -

              Unassigned Unassigned
              543d2e85f0a8 Joao Vasconcelos
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                Created:
                Updated: