Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-11055

Hovering the SLA field in Issue View does not display due date information

XMLWordPrintable

    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Highest Highest
    • 4.21.2, 4.22.1, 4.20.7, 5.0.0
    • 4.18.0, 4.19.1, 4.21.0
    • SLA
    • None

      Issue Summary

      On latest versions of Jira, when hovering the SLA field on a ticket in Jira Issue View, it doesn't show the exact due date anymore as it used to do before (Jira 8.12 for example). The expected information shows up when hovering the SLA in the queue/search view.

      Steps to Reproduce

      1. Setup a JSM project with tickets and SLAs implemented
      2. Hover the SLA field in the Issue View of a ticket

      Expected Results

      See the due date full information, as it currently still shows up in the queue/search view:

      Actual Results

      The hovering information is missing the complete information:

      Workaround

      Check the complete information of the SLA due date on the board view.

        1. Screen Shot 2022-01-24 at 2.10.59 PM.png
          Screen Shot 2022-01-24 at 2.10.59 PM.png
          45 kB
        2. Screen Shot 2022-01-24 at 2.11.53 PM.png
          Screen Shot 2022-01-24 at 2.11.53 PM.png
          53 kB

            11483abddbe2 Guillaume (Inactive)
            fprusch Felipe Prusch (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated:
              Resolved: