Details
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Suggestion
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Resolution: Unresolved
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None
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None
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0
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Description
As an
Administrator
I want to
restrict access (view) to certain Jira groups
to
allow only certain people to view standard reports in "Service" projects and meet the requirements of the workers councils
Problem Description
When creating a "Service" project in Jira Service Management, there are some default reports that are provided by the system and cannot be hidden or restricted to specific users/groups.
This relates to the following standard reports (can be found via URL: /projects/{project key}/reports):
Team
- Workload
- SLA Goals
- Satisfaction
Knowledge Base
- Article usage
- Article effectiveness
This restriction (at least for reports under "Team") is an important and often stated requirement of workers councils.