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  1. Jira Service Management Data Center
  2. JSDSERVER-10966

Discovery scan does not retrieve the right number of VCPUs vs CPUs

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    • Icon: Bug Bug
    • Resolution: Not a bug
    • Icon: Low Low
    • None
    • 3.0.10
    • Assets Discovery
    • None

      Issue Summary

      Discovery scan does not retrieve the right number of VCPUs vs CPUs

      Steps to Reproduce

      1. enable Windows patterns (WMI or PS)
      2. set Discovery to scan Windows hosts where CPUs number is different than VCPUs number
      3. observe that the commands executed for both patterns:

        WMIQuery
        Windows_CPUs.pat
        SELECT * FROM Win32_Processor

        and

        PowerShellExecute
        Windows_CPUs_PS.pat
        Get-WmiObject Win32_Processor

      Are always retrieving the same number of CPUs and VCPUs even if number of VCPUs is different as we can see in Windows device management system info.

      This goes for several different Win versions.

      Expected Results

      The command executed should retrieve the correct number of VCPUs

      Actual Results

      The command executed do not retrieve the correct number of VCPUs

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            [JSDSERVER-10966] Discovery scan does not retrieve the right number of VCPUs vs CPUs

            Marek Parfianowicz made changes -
            Remote Link New: This issue links to "JSMDC-18612 (JIRA Server (Bulldog))" [ 821875 ]
            Tiziana Marchionni made changes -
            Link New: This issue was cloned as JSDSERVER-11831 [ JSDSERVER-11831 ]
            vgedzhev (Inactive) made changes -
            Resolution New: Not a bug [ 12 ]
            Status Original: In Progress [ 3 ] New: Closed [ 6 ]
            vgedzhev (Inactive) made changes -
            Status Original: Gathering Impact [ 12072 ] New: In Progress [ 3 ]
            vgedzhev (Inactive) made changes -
            Assignee New: vgedzhev [ 8a797fe2b442 ]
            SET Analytics Bot made changes -
            Support reference count Original: 1 New: 2
            Bugfix Automation Bot made changes -
            Support reference count New: 1
            Nafis Faramarzi made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            Tiziana Marchionni created issue -

              8a797fe2b442 vgedzhev (Inactive)
              tmarchionni@atlassian.com Tiziana Marchionni
              Affected customers:
              2 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: