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Type:
Bug
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Resolution: Timed out
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Priority:
Low
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None
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Affects Version/s: Insight 8.9.1
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Component/s: Assets - Core experiences
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1
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Severity 3 - Minor
Issue Summary
The steps below only appear to display the issue if you view an Insight object (with a text field box) from searching Insight menu > Search for objects. If you look at the same object from the object schema, this issue does not appear.
When entering a text in a text field box on an Insight object, the text field box will ignore the letter 't' if you type the letter 'p' before it. For example; if you type "laptop" you will only see "lapop"
Steps to Reproduce
- Create a new project in Jira with sample data and use the "Insight IT Service Management" option
- Go to Insight menu > Search for objects
- Make sure the schema selected is the one created from the sample project created. In the IQL enter in "objectType = Employees"
- Open "Anton Dry" in a new browser tab
- Click Edit on the page with Anton's details
- In the field called "Role Description" enter in the following:
Laptop adoption expert
Note that the text actually says "Lapop adopion expert".
Expected Results
The field should have the phrase "Laptop adoption expert" in it.
Actual Results
The field actually has "Lapop adopion expert" in it instead. It is missing the letter "t" if it follows a "p"
Workaround
There doesn't appear to be logs on this issue, nor is there a workaround that I could find.
Have tested in Insight 8.9.3 and 9.1.2
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