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  1. Jira Service Management Cloud
  2. JSDCLOUD-9973

Add the ability to retrieve SLA data via API

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    Description

      Problem statement

      As per https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-request/#api-rest-servicedeskapi-request-issueidorkey-sla-get, it's only possible to retrieve SLA info for a specific request

      Suggested solution

      Add the ability to also retrieve the SLA goal and JQL via API

      Attachments

        Issue Links

          is related to

          Suggestion - JSDCLOUD-11020 REST API endpoint to create edit or delete projects SLA

          • Gathering Interest
          relates to

          Suggestion - JSDCLOUD-3881 Expose breach date/time for completed SLA cycles

          • Closed

          Suggestion - JSDCLOUD-3306 Include breachedDate in completed SLA cycles result in JIRA issue REST API

          • Gathering Interest
          mentioned in

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          Activity

            People

              Unassigned Unassigned
              nmohdkhalid Nabil
              Votes:
              19 Vote for this issue
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              9 Start watching this issue

              Dates

                Created:
                Updated: