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Bug
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Resolution: Timed out
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Low
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4
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Minor
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Issue Summary
Export Objects using User Friendly format while filtering with a large IQL condition results in 414 error
Steps to Reproduce
- Access an Insight Schema that has many assets(2k+ at least)
- Creates an IQL filter that has more than 1K conditions like: key in (key-1, key-2, key-3.... key-1500)
- Try to export the results in a user-friendly format.
Expected Results
- Results are exported successfully.
Actual Results
The export fails due to 414 Request-URI Too Long
Workaround
Split into batches the IQL conditions like.
- key IN (key-1 ... key-300)
- key IN (key-301 ... key 600)
Hi everyone,
Thank you for previously raising this bug and bringing it to our attention.
Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira Service Management Cloud users.
As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know via raising a ticket at https://support.atlassian.com.
Thank you again for providing valuable feedback to our team!
Jira Service Management Cloud team