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  1. Jira Service Management Cloud
  2. JSDCLOUD-9951

Export Insight Objects using User Friendly format results in 504 error

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    Description

      Issue Summary

      Trying to export a large amount of objects with references to other object types results in a 504 HTTP error.

      Steps to Reproduce

      1. Step 1: Open an object type with a large amount of objects with references
      2. Step 2: Try and export it with User Friendly format

      Expected Results

      A .csv file should be generated and downloaded

      Actual Results

      A 504 http error is raised and an error screen is shown to the user.

      Workaround

      Choose "data consistent" in the Format drop down when exporting the objects.

      Attachments

        1. export.har
          141 kB
          Thiago Behm.

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              Unassigned Unassigned
              0150a069005d Thais Souza (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: