Images are not rendered correctly in Jira/Customer Notifications

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    • 5
    • Severity 3 - Minor

      Issue Summary

      When an image(.png/.jpeg for example) are added in the comment, the notification triggered will contain the below text instead of rendering the image

      !image-20210407-xxxx (xxxx).png|width=1279,height=342!

      Steps to Reproduce

      1. Add a comment with an image file
      2. Receive a notification with the above format

      Note:

      This is not reproducible on all cloud sites.

      Expected Results

      Image is rendered as the Global settings for email is HTML format

      Actual Results

      The image is not rendered.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

       

            Assignee:
            Unassigned
            Reporter:
            Prathiksha
            Votes:
            6 Vote for this issue
            Watchers:
            11 Start watching this issue

              Created:
              Updated:
              Resolved: