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  1. Jira Service Management Cloud
  2. JSDCLOUD-9892

Allow to use user "Full Name" when import user attribute in Insight

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • Assets - Import
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    • 6

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      Problem Definition

      At the moment, for user attributes, the data must use account id value.

      Suggested Solution

      It will be best if the admin can use "Full Name" instead for an easier process to import user attributes.

      Workaround

      No workaround at the moment. Admin can get user Account Id from "Export User" file at User Management and update the CSV file accordingly.

              8f5df932eda6 Dorothea Linneweber
              nroslan Atiqah Roslan
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                Created:
                Updated: