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  1. Jira Service Management Cloud
  2. JSDCLOUD-9872

Ability to link more than 20 objects to a single Jira issue

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      Hi Team 👋,

      First off, I want to apologise for the lack of updates on this feature request. We appreciate your engagement and understand how important this is to you.

      As you might have seen on other forums, we’ve been making significant investments in upgrading our platform to improve reliability and performance. This work is critical to laying a strong foundation for future development and ensuring a smoother experience for all users.

      Once these upgrades are fully released and stable, we’ll be in a much better position to revisit the roadmap and start addressing feature requests like this one.

      We still absolutely want to address this issue and acknowledge the frustration it may be causing. Thank you for your patience and understanding as we work through these priorities. Your continued feedback is invaluable, and we’re committed to keeping you updated on our progress.

      Thank you,
      Mohamed Hassan | Product Manager, JSM Assets

      Show
      Hi Team 👋, First off, I want to apologise for the lack of updates on this feature request. We appreciate your engagement and understand how important this is to you. As you might have seen on other forums, we’ve been making significant investments in upgrading our platform to improve reliability and performance. This work is critical to laying a strong foundation for future development and ensuring a smoother experience for all users. Once these upgrades are fully released and stable, we’ll be in a much better position to revisit the roadmap and start addressing feature requests like this one. We still absolutely want to address this issue and acknowledge the frustration it may be causing. Thank you for your patience and understanding as we work through these priorities. Your continued feedback is invaluable, and we’re committed to keeping you updated on our progress. Thank you, Mohamed Hassan | Product Manager, JSM Assets

      Problem Definition

      At the moment, we can only link 20 objects to a single Jira issue. When trying to link more than 20 objects we receive following message:

      Suggested Solution

      Some customers are looking to link more than 20 issues per Jira issue

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            [JSDCLOUD-9872] Ability to link more than 20 objects to a single Jira issue

            GOKUL THYAGARAJAN added a comment -

            +1

            GOKUL THYAGARAJAN added a comment - +1

            sujith.samraj@telenetgroup.be added a comment -

            +1

            sujith.samraj@telenetgroup.be added a comment - +1

            Bram Nijs added a comment -

            +1

            Bram Nijs added a comment - +1

            Diwakar Murthy added a comment -

            +1, waiting for this 

            Diwakar Murthy added a comment - +1, waiting for this 

            Samuel Brookshire added a comment -

            +1 with the addition of Asset Data Manager later this year we will have an ever increasing need for this limit to be removed.

            Samuel Brookshire added a comment - +1 with the addition of Asset Data Manager later this year we will have an ever increasing need for this limit to be removed.

            Andrea Robbins added a comment -

            +1 super limiting for our clients and customers

            Andrea Robbins added a comment - +1 super limiting for our clients and customers

            Lacy Saute added a comment -

            +1 Really need this ability please!

            Lacy Saute added a comment - +1 Really need this ability please!

            Wes Addington added a comment -

            90325da67d46 Just wondering if there has been any progress on this?

            Wes Addington added a comment - 90325da67d46 Just wondering if there has been any progress on this?

            y.poulin added a comment -

            I echo the previous messages, our team is in the same situation, we need to link more than 20 per ticket. Looking forward in seeing this changed where we can add the limitation ourselves.

            y.poulin added a comment - I echo the previous messages, our team is in the same situation, we need to link more than 20 per ticket. Looking forward in seeing this changed where we can add the limitation ourselves.

            Mohamed Hassan added a comment -

            Hi Team 👋,

            First off, I want to apologise for the lack of updates on this feature request. We appreciate your engagement and understand how important this is to you.

            As you might have seen on other forums, we’ve been making significant investments in upgrading our platform to improve reliability and performance. This work is critical to laying a strong foundation for future development and ensuring a smoother experience for all users.

            Once these upgrades are fully released and stable, we’ll be in a much better position to revisit the roadmap and start addressing feature requests like this one.

            We still absolutely want to address this issue and acknowledge the frustration it may be causing. Thank you for your patience and understanding as we work through these priorities. Your continued feedback is invaluable, and we’re committed to keeping you updated on our progress.

            Thank you,
            Mohamed Hassan | Product Manager, JSM Assets

            Mohamed Hassan added a comment - Hi Team 👋, First off, I want to apologise for the lack of updates on this feature request. We appreciate your engagement and understand how important this is to you. As you might have seen on other forums, we’ve been making significant investments in upgrading our platform to improve reliability and performance. This work is critical to laying a strong foundation for future development and ensuring a smoother experience for all users. Once these upgrades are fully released and stable, we’ll be in a much better position to revisit the roadmap and start addressing feature requests like this one. We still absolutely want to address this issue and acknowledge the frustration it may be causing. Thank you for your patience and understanding as we work through these priorities. Your continued feedback is invaluable, and we’re committed to keeping you updated on our progress. Thank you, Mohamed Hassan | Product Manager, JSM Assets

              90325da67d46 Mohamed Hassan
              skahol Swati Kahol
              Votes:
              255 Vote for this issue
              Watchers:
              96 Start watching this issue

                Created:
                Updated: