Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-9861

Gadgets do not display the value stored in Insight object custom field

    XMLWordPrintable

Details

    Description

      Issue Summary

      Gadgets do not display the value stored in the Insight object custom field

      Steps to Reproduce

      1. Create a JQL to filter a few issues that have a value in the Insight object custom field, save the JQL as a filter
      2. On a Jira dashboard, add gadget Filter Results and select the filter created in step1
      3. Select the Insight object field as one of the columns that you want to display

      Expected Results

      In the gadget results, we can see the Insights object values selected

      Actual Results

      The Insights object column is empty

      Workaround

      The values are displayed correctly in the JQL result and JSM queues. So meanwhile use the JQL filters instead of gadgets to see the Insight information of these issues

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              skahol Swati Kahol
              Votes:
              36 Vote for this issue
              Watchers:
              30 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: