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  1. Jira Service Management Cloud
  2. JSDCLOUD-983

Ability to modify the footer of notification sent to customers

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
    • None
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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      As an admin, I would like to modify the footer of emails sent to customers.

      The current footer:

      This message is automatically generated by JIRA Service Desk.
If you think it was sent incorrectly, please contact your JIRA administrators.
For more information on JIRA Service Desk, see: http://www.atlassian.com/software/jira/service-desk

      I want to change this message to one of my own.

            [JSDCLOUD-983] Ability to modify the footer of notification sent to customers

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3443710 ] New: JAC Suggestion Workflow 3 [ 3696929 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2316956 ] New: JAC Suggestion Workflow [ 3443710 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2049695 ] New: JSD Suggestion Workflow - TEMP [ 2316956 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2045065 ] New: JSD Suggestion Workflow [ 2049695 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1871216 ] New: JSD Suggestion Workflow - TEMP [ 2045065 ]
            jonah (Inactive) made changes -
            Description Original: As an admin, I would like to modify the footer of emails sent to customers.

            The current footer:
            {noformat}
            This message is automatically generated by JIRA Service Desk.
            If you think it was sent incorrectly, please contact your JIRA administrators.
            For more information on JIRA Service Desk, see: http://www.atlassian.com/software/jira/service-desk
            {noformat}

            I want to change this message to one of my own.             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Cloud*. Using *JIRA Service Desk Server*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDSERVER-983].
              {panel}

            As an admin, I would like to modify the footer of emails sent to customers.

            The current footer:
            {noformat}
            This message is automatically generated by JIRA Service Desk.
            If you think it was sent incorrectly, please contact your JIRA administrators.
            For more information on JIRA Service Desk, see: http://www.atlassian.com/software/jira/service-desk
            {noformat}

            I want to change this message to one of my own.
            jonah (Inactive) made changes -
            Link New: This issue is related to JSDSERVER-983 [ JSDSERVER-983 ]
            vkharisma made changes -
            Project Import New: Sun Apr 02 00:24:18 UTC 2017 [ 1491092658763 ]
            Owen made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 752870 ] New: JSD Suggestion Workflow [ 1279376 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            lingbo (Inactive) made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: To Do [ 10071 ] New: Done [ 10044 ]

              Unassigned Unassigned
              tevans Tim Evans (Inactive)
              Votes:
              1 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: