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  1. Jira Service Management Cloud
  2. JSDCLOUD-9784

Allow Confluence anchor links URL tags to work on the knowledge base as well

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Currently, you can share a Page directly to an anchor link by adding it at the end of the URL, like so:

      • instance.atlassian.net/wiki/spaces/SPACEKEY/pages/page-id#AnchorName

      However, that does not work for the Knowledge Base view, so if you use:

      • instance.atlassian.net/servicedesk/customer/portal/portal-id/article/page-id#AnchorName

      You will be redirected to

      • instance.atlassian.net/servicedesk/customer/AnchorName

      And an error will be shown.

      It'd be beneficial to be able to send Anchor Links on the Knowledge Base just like we can for Confluence.

              Unassigned Unassigned
              asantos2@atlassian.com Augusto Pasqualotto (Inactive)
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                Created:
                Updated: