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  1. Jira Service Management Cloud
  2. JSDCLOUD-9779

Allow the use of Affected Services field on the portal for customer accounts.

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      Problem Statement:

      Currently, if the Affected services field is added to the portal only the licensed users(Agents/Admins) are able to view and select options in this field.

      Suggested Solution:

      Extend this feature for portal customer accounts as well. 

      Workaround:

      Add Affected Services to a request form in Jira Service Management Cloud

              Unassigned Unassigned
              74e7fd576f90 Prathiksha
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                Created:
                Updated: