Details
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Bug
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Resolution: Fixed
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Low
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None
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1
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Severity 3 - Minor
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Description
Issue Summary
Automation rule condition "Affected services is one of x, y" does not get triggered when services x or y are chosen when creating an issue.
Steps to Reproduce
- Go to Project Settings > Automation > Automation
- Configure:
Trigger: Issue created - Condition: Issue fields condition:
Field: Affected services,
Condition: is one of
Value: choose two values - Action: Send email
- Rule doesn't work as expected even if we create the issues with the values
Expected Results
The rule executes successfully for each value added.
Actual Results
The execution shows "The following issues did not match the condition:" even when they did.
Workaround
Use separate branches for each Affected Services value.