Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-970

Service desk sometimes treats Connect addon users as external customers

XMLWordPrintable

      NOTE: This bug report is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding bug report.

      If an administrator removes a Connect addon user from all the groups that have use permissions in JIRA, `RedirectExternalCustomerToPortalFilter` will redirect all the REST calls done by the Connect addon to the customer portal.

      It would be possible to detect if the user is a connect addon user, and skip the redirect. (Atlassian connect does its own scope based permission check, so this is not going to cause any problems)

      See https://ecosystem.atlassian.net/browse/AC-1416.

              knguyen@atlassian.com Kha Nguyen (Inactive)
              ekaukonen eero (Inactive)
              Votes:
              2 Vote for this issue
              Watchers:
              17 Start watching this issue

                Created:
                Updated:
                Resolved: