Option to recalculate SLA when the SLA impacting fields of the issue is updated

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    • Type: Suggestion
    • Resolution: Unresolved
    • Component/s: SLA
    • None
    • 30
    • 23

      Problem Definition

      When the SLA impacting fields of the issue an issue is updated/changed, there should be an option to force recalculate the SLA based on the new issue fields.

      Suggested Solution

      An option to select Recalculate SLA when SLA impacting fields of the issue are updated.

      Why this is important

      SLAs are critical for customers

      Workaround
      Force recalculate SLAs by following the below documentation
      SLAs in Jira Service Management are missing or disappear - Jira - Atlassian Documentation

            Assignee:
            Unassigned
            Reporter:
            MGM
            Votes:
            47 Vote for this issue
            Watchers:
            24 Start watching this issue

              Created:
              Updated: