Unable to add custom field to "Request Form". Once add , it automatically been removed

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    • 1
    • Severity 2 - Major

      Issue Summary

      While editing the request form , user unable to add custom field to the request form. Once added , the field automatically removed from the form.

      Steps to Reproduce

      1. Open the project
      2. Go to Project Settings > Request Type
      3. Edit any request type and go to Request Form
      4. Add a new custom field
      5. Then go to a "Agent View" and go back to Request Form

      Expected Results

      The field remains.

      Actual Results

      Newly added field being removed.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Unassigned
            Reporter:
            Atiqah Roslan
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              Created:
              Updated:
              Resolved: