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  1. Jira Service Management Cloud
  2. JSDCLOUD-9598

Unable to update "Affected Services" value in Automation configuration for "Create Issue" action

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • Change Management
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      Issue Summary

      In JSM project , when creating automation to Create issue or edit issue , the Affected Services field can't be updated. Due to that , the action failed with java.lang.NullPointerException error :-

      Steps to Reproduce

      1. Open the project
      2. Go to Project Settings > Automation > Automation
      3. Configure as below :-
      4. Update Affected Services field

      Expected Results

      Able to update the value and choose the selection :-

      Actual Results

      Not able to update

      Workaround

      No workaround. Only need to remove the field from the configuration.

              81913d05e1c1 Yang Liew (Inactive)
              nroslan Atiqah Roslan
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                Created:
                Updated:
                Resolved: