Unable to update "Affected Services" value in Automation configuration for "Create Issue" action

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    • Type: Bug
    • Resolution: Fixed
    • Priority: Low
    • Component/s: Change Management
    • None
    • 1
    • Severity 3 - Minor

      Issue Summary

      In JSM project , when creating automation to Create issue or edit issue , the Affected Services field can't be updated. Due to that , the action failed with java.lang.NullPointerException error :-

      Steps to Reproduce

      1. Open the project
      2. Go to Project Settings > Automation > Automation
      3. Configure as below :-
      4. Update Affected Services field

      Expected Results

      Able to update the value and choose the selection :-

      Actual Results

      Not able to update

      Workaround

      No workaround. Only need to remove the field from the configuration.

              Assignee:
              Yang Liew (Inactive)
              Reporter:
              Atiqah Roslan
              Votes:
              1 Vote for this issue
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: