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  1. Jira Service Management Cloud
  2. JSDCLOUD-9553

The Language support section displays "1 section needs review" even if there are no pending translations

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Details

    • Bug
    • Resolution: Unresolved
    • Medium
    • Language Support
    • None

    Description

      Issue Summary

      Under Language Support, we see "1 section needs review" besides the added language even if the UI does not show any pending translations(no yellow dot beside any category)

      Steps to Reproduce

      Have not been able to find what exactly triggers this behaviour
      What we see
      Beside the language, we see "1 section needs review"

      Expected Results

      We should be able to see and identify the section that has a pending translation with a yellow dot beside it

      Actual Results

      All the translations have been added and confirmed and there are no pending translations

      Workaround

      We have seen that sometimes some categories like "Portal content", "Components", "Customer visible status" do not get reflected under Language support.
      They either appear empty or are not shown at all.
      Adding a space beside them and then saving it will trigger these to start getting reflected under Language support with a yellow dot beside them so that we can add the pending translations.

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              a1217920d496 Ash Young
              e87386e27ed9 Simran G
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              Dates

                Created:
                Updated: