Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-9467

More customizable configuration options for Widget

    XMLWordPrintable

Details

    • 0

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      Atlassian Update - October 2023

      Hi Everyone,

      Thank you for your feedback on this feature.

      We are marking this issue as closed because it is a duplicate of https://jira.atlassian.com/browse/JSDCLOUD-6239 which has received more traction. We suggest voting and watch the ticket there as the source of truth.

      Thank you again for your feedback!

      Akriti Gupta
      Jira Service Management Cloud team

      I'd like to see more options to embed a widget onto a website. For example, the only option right now is by copying/pasting the code. I'm not sure if this is a Google Sites restriction, but when I embed it that way, it creates a giant white box with the button in the bottom right corner. 

      I'd like to be able to choose the mechanism in which the widget is on the site, and customer interacts with it. For example, I'd like to be able to embed a fully-functional form that doesn't require being opened by clicking the ? button for example. 

       

       

       

      Attachments

        Activity

          People

            Unassigned Unassigned
            a04bc8d0c2f6 John Bamber
            Votes:
            3 Vote for this issue
            Watchers:
            7 Start watching this issue

            Dates

              Created:
              Updated:
              Resolved: