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  1. Jira Service Management Cloud
  2. JSDCLOUD-9443

Allow service desk admin to configure the "pulled from" date for the email handler

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      Currently, it is not possible to force the Jira service desk email handler to process the emails in the connected custom email channel that arrived before the email channel was established. The suggestion is to allow the service desk admin to configure the "pulled from" date for the email handler.

              Unassigned Unassigned
              akhan@atlassian.com Asim K (Inactive)
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