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  1. Jira Service Management Cloud
  2. JSDCLOUD-9381

Learn more link in next-gen project leads to incorrect page

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Details

    • Bug
    • Resolution: Fixed
    • Low
    • Next-gen
    • None

    Description

      Issue Summary

      The 'Learn more' link in the 'Notification email' settings page in next-gen Jira Service Desk projects directs to

      https://confluence.atlassian.com/adminjiracloud/configuring-jira-cloud-to-send-emails-on-behalf-of-your-domain-900996548.html.

      This URL no longer hosts the relevant documentation, and the link should instead direct to

      https://confluence.atlassian.com/adminjiracloud/configuring-jira-cloud-to-send-emails-on-behalf-of-your-domain-979428371.html

      Steps to Reproduce

      1. Open a Jira Service Desk next-gen project.
      2. Go to Project settings > Notifications > Notification email.
      3. Click the 'Learn more' link.

      Expected Results

      The link should open the page https://confluence.atlassian.com/adminjiracloud/configuring-jira-cloud-to-send-emails-on-behalf-of-your-domain-979428371.html

      Actual Results

      The link opens the page https://confluence.atlassian.com/adminjiracloud/configuring-jira-cloud-to-send-emails-on-behalf-of-your-domain-900996548.html which redirects to a login page. After logging in you see the message:

      Looks like we’re off the beaten track
      They say that all roads, lead to Rome.

      But we’ve lost our way, so let’s try going home.
      Head to our documentation homepage that does exist.

      Workaround

      Use the link below to access the relevant documentation:

      Configuring Jira Cloud to send emails on behalf of your domain

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            142a21d59803 Piyush Singhal
            skleist@atlassian.com Simon K
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            Dates

              Created:
              Updated:
              Resolved: