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  1. Jira Service Management Cloud
  2. JSDCLOUD-9341

Ability to rename JIRA Service Desk approval buttons on customer portal

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      When configuring approval statuses in JIRA Service Desk workflows, the buttons that display to the customer on the portal are always named Approve or Decline.

      Although an approval has been specified in the workflow, this default text is certainly not always appropriate for our users. As such, an easy way to change this default text to anything that we wish would be very welcome for us, and I'm sure for many other users.

              a620038e6229 Jehan Gonsalkorale
              b4fc4936776d Nischal Solsi (Inactive)
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