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  1. Jira Service Management Cloud
  2. JSDCLOUD-9322

Support Request type on Jira mobile and MacOS app

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    Description

      Problem:

      When using the Jira app, we can edit some fields on tickets, but currently, the Request type can't be changed.

      Also, when creating new tickets, it's not possible to creating using Request types (as the web version), only using Issue types.

      Suggestion:

      The Request type is an important field on Service Desk, so it should be possible to edit it when using the mobile/MacOS app.

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              Unassigned Unassigned
              adaluz Angélica Luz
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                Created:
                Updated: