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  1. Jira Service Management Cloud
  2. JSDCLOUD-9298

Add support for Oauth2 (3LO) for all JSD REST API endpoints

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      Description

      Issue Summary

      Currently not all the JSD REST API endpoints support Oauth2. Indeed, while for many of them you can see that the Oauth scope is documented: 

      OAuth scopes required:  manage:servicedesk-customer

       

      For others (like the below ones) this is missing and an error is returned while trying to call them using 3LO:

      Steps to Reproduce

      1. Send a REST API request to the  /rest/servicedeskapi/requesttype endpoint using 3LO authorization

      Expected Results

      A list of request types is returned

      Actual Results

      The below error is returned:

      {"errorMessages":["OAuth 2.0 is not enabled for this method."]}
      

      Workaround

      Use any other authentication method for the time being.

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              Assignee:
              Unassigned Unassigned
              Reporter:
              dbonotto Dario B
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                Updated:
                Resolved: