Details
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Suggestion
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Resolution: Duplicate
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None
Description
Problem definition
When public signup is enabled, I can restrict portal access at a per project level by setting "Customers my team adds to the project" or "Anyone can send a request...".
These two settings do not allow me to configure specific portal access for customers by their domain. This is problematic when I have different JSD projects serving different sets of customers who shouldn't be able to access each other's portal.
Suggested solution
Add a third option under Customer Permissions which lets admins configure "Anyone belonging to {some-domain} can send a request".
Workaround
Set all projects to "Customers my team adds to the project" and manually manage customers without using self-signup.
This, unfortunately, is a very tedious process for large groups of customers who have to be added to a project, or if new customers need to be constantly signed up (from the allowed domain) and added to a project.
Attachments
Issue Links
- duplicates
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JSDCLOUD-868 Include Domain Level Restrictions for Service Desk Public Signup
- Closed