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  1. Jira Service Management Cloud
  2. JSDCLOUD-9195

Show request details by default in customer portal view

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    Description

      It seems that requests in the service desk portal view are hidden by default, and the user has to click "Show details" to see the request description. 

      At the very least, admin should have the ability to make issue details shown by default. 

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          duplicates

          Suggestion - JSDCLOUD-9024 Add options to Expand Details and activity by default

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              Unassigned Unassigned
              4c06d299efd9 Justin Bunnell
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