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  1. Jira Service Management Cloud
  2. JSDCLOUD-9185

Translated components aren't sorted alphabetically in the customer portal

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      Issue Summary

      Translated components are being sorted according to the original language instead of respecting the translation.

      Steps to Reproduce

      1. Create a Jira Service Desk project;
      2. Add components;
      3. In Project Settings > Language Support add a language;
      4. Translate the components to that language;
      5. Add the components field to the request form;
      6. Raise a request in the customer portal and check the components field order;
      7. Change the preferred language and check it again.

      Expected Results

      The components are sorted alphabetically in any language.

      Actual Results

      Components are sorted using the EN values instead of using the translated values.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              469bcaf9bc5e Rishav Raj
              0d59956c4fe8 Pedro Henrique Fernandes
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                Created:
                Updated:
                Resolved: