Status: Gathering Interest (View Workflow)
Currently, disabling/enabling customer notification is an ultimatum applied to all customers. It is not possible to single out a list of customers that should receive a specific set of "Customer Notification".
The only way possible is for the request participant/reporter to manually go and turn off the receiving notification via the portal. There is no control point for the administrator to decide if a customer should receive the notification or not individually.
It would be great if the existing tags within the "Customer notification" such as "Customers involved" or "Reporter" can be expanded to a grouping of customers, or individual customers' input, so that that the administrator can include or exclude on a more detailed level.