Details
-
Suggestion
-
Resolution: Won't Fix
Description
We have a wish to start attaching service-related information to each customer in Jira Service Desk. Typical things we would like to capture are:
- Serial numbers of products they own that we need to support,
- Peripheral products they use that interface with our product,
- Features they consider important or valuable.
It would be nice in this view to also get a usercentric view of their service history.