XRSF Token expiring to JSD Agents

XMLWordPrintable

    • Type: Bug
    • Resolution: Fixed
    • Priority: Low
    • Component/s: Issue View
    • None
    • 5
    • Severity 3 - Minor

      Issue Summary

      JSD agents will eventually face a XRSF MIssing Token error.

      Steps to Reproduce

      1. having 2 tabs open. tab 1 is open to an JSD Queue view (/jira/servicedesk/projects/PKEY/queues/custom/<queue-id>), tab 2 is anywhere in Jira.
      2. Log out from Jira on tab 2.
      3. Log back in using tab 2.
      4. In tab 1, navigate to an issue from the currently open queues page and click on a transition.

      Expected Results

      No error is displayed

      Actual Results

      The XSRF Missing token will occur.

      Workaround

      Refresh the page.

            Assignee:
            Michael Drew
            Reporter:
            Paulo Junior (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            7 Start watching this issue

              Created:
              Updated:
              Resolved: