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  1. Jira Service Management Cloud
  2. JSDCLOUD-9126

Add ability to configure Request Participant field in the Widget

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    Description

      Problem Definition
      Customers are not able to specify other customer ID (the customer email address) besides the contacts address in the widget by having a custom filed.

      Suggested Solution
      Add the ability to configure the Request_Participant field in the Widget.

      Why this is important
      When raising requests via widgets, customers need to involve their team so the ability to add request participants in the widget would definitely help.

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            Unassigned Unassigned
            b4fc4936776d Nischal Solsi (Inactive)
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