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  1. Jira Service Management Cloud
  2. JSDCLOUD-9106

Remove the "What can we help you with?" if there is only a single request type in the portal

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      Problem Definition

      When there is only a single request type available in the portal, customers would still require to click on the "What can we help you with?" to raise a ticket.

      Suggested Solution

      Add the ability to show the request form directly

            [JSDCLOUD-9106] Remove the "What can we help you with?" if there is only a single request type in the portal

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              Unassigned Unassigned
              nmohdkhalid Nabil
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                Created:
                Updated: