When a field removed or hide from the "Request Type" form, it will not remove the field for existing issue

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      Problem Definition

      Currently, when a field removed from the request form, automatically all existing issue that have a value in the field will be removed from the view issue screen in Customer Portal

      Suggested Solution

      Leave the field for exisiting issue. Only remove the field from the "Request Form".

      Why this is important

      The reporter will not lost the information from their existing issue.

      Workaround

      No workaround

            Assignee:
            Unassigned
            Reporter:
            Atiqah Roslan
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              Created:
              Updated:
              Resolved: