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Type:
Bug
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Resolution: Timed out
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Priority:
Low
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Component/s: Customer Portal - Requests
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1
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Severity 3 - Minor
Issue Summary
Applying regex to the workflow validator is not working. Even though the regex works while testing on a regex tester
Steps to Reproduce
- Create a new field and add it to a service desk screen
- Now go to the workflow and add a validator to the create issue transition.
- Select regex validation
- Enter any of the regex below
- [0-9]
{1}
-[0-9]
{3}-[0-9]{3}-[0-9]
{4}==> Example: 1-905-445-6677
- ^[0-9]*$
- [0-9]
{1}
- Now go back to the Jira portal and try to create an issue.
Expected Results
The Validation fails when the issue does not match the regex and it passes when it does.
Actual Results
The validation fails sometimes every time. Even when the pattern is matched
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available