Issue Summary

Sometimes Jira service desk process an auto-reply email successfully instead of Rejecting it, even when there is no allow list is in place.

Steps to Reproduce

Cannot reproduce on all the instances. Send an automated email with Auto-Submitted header to as service desk support email address.

Expected Results

The email should be rejected due to the Auto-Submitted header in place for the email.

Actual Results

Jira service desk Mail handlers strip the Auto-Submitted header and email gets processed successfully.

Workaround

Currently there is no known workaround for this behavior. A workaround will be added here when available