Unable to load all customers in the Customers page

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    • 119
    • Severity 3 - Minor
    • 130

      Product update - 13 January 2023

      We are starting engineering work to alleviate this problem and will be looking to roll out remediation in the coming weeks.

      Chris Owen
      Engineering Manager, JSM

      Issue Summary

      When the instance has a big number of customer accounts, when opening the Customers page in the project, not all customers are listed on the page. The list is limited to 250 customers. However, when the agent searches the customer, it's searchable.

      Steps to Reproduce

      1. Open the project
      2. Go to Customers page

      Expected Results

      All customers are listed on the page.

      Actual Results

      Not all customers are listed since it will only list 250 customers, but if try to search, can be found.

      Workaround

      Check the list of customers from the "People" page or use the filter search.

            Assignee:
            Christopher Owen (Inactive)
            Reporter:
            Atiqah Roslan
            Votes:
            89 Vote for this issue
            Watchers:
            107 Start watching this issue

              Created:
              Updated:
              Resolved: