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  1. Jira Service Management Cloud
  2. JSDCLOUD-8978

Show Creator on portal instead of just Reporter

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      Summary

      Currently, when an agent raises a request on behalf of a customer, it doesn't show the agent's name and incorrectly shows the customer as the Creator.

      Suggested Resolution

      It would be nice if the actual creator was shown as the Creator somewhere in the portal view of the issue and show the customer as the Reporter instead of the Creator.
      May be related to "Creator" field should be Orderable.

      Workaround

      There is no workaround.

              Unassigned Unassigned
              mmarney@atlassian.com Matthew M. (Inactive)
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                Created:
                Updated: