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  1. Jira Service Management Cloud
  2. JSDCLOUD-8959

Channels pop-up close before you can click if you open it from the collapsed sidebar

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      Issue Summary

      In the collapsed sidebar you can display the menu by hovering in the sidebar area. However, when you click on Channels a pop-up opens. When you leave the sidebar area to go click on the pop-up the sidebar collapses again and the pop-up closes before you can click on it.

      Steps to Reproduce

      1. Enter a Service Desk project;
      2. Collapse the sidebar;
      3. Hover the sidebar to open it;
      4. Click on Channels;
      5. Try to click on the options in the pop-up.

      Expected Results

      The sidebar doesn't collapse when you move the cursor to the Channels pop-up.

      Actual Results

      The sidebar collapses again and the pop-up closes before you can click on it.
      Video: https://share.getcloudapp.com/6quBNn8o 

      Workaround

      Use the expanded sidebar.

            [JSDCLOUD-8959] Channels pop-up close before you can click if you open it from the collapsed sidebar

            Jacob Bass added a comment -

            This has been fixed, and we will monitor. Please let us know if there are any new cases from now.

            Jacob Bass added a comment - This has been fixed, and we will monitor. Please let us know if there are any new cases from now.

              jbass@atlassian.com Jacob Bass
              0d59956c4fe8 Pedro Henrique Fernandes
              Affected customers:
              1 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: