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Type:
Bug
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Resolution: Fixed
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Priority:
Low
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None
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4
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Minor
Issue Summary
Selecting Set to current time by default for next-gen Time tracking field does not respect time zone preference. Instead, it shows UTC/GMT time.
Steps to Reproduce
- Create a nextgen Jira Service Desk project
- Add a Time tracking field
- Check Set to current time by default
- Visit that request type in the portal
- Observe that the time is showing incorrectly (e.g., showing 10:30PM instead of 04:30PM with their timezone set to CST (UTC-6)
Expected Results
The user's timezone is used to show the time.
Actual Results
The UTC/GMT time zone is used to show the time.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available.